Navigating Your Account

Your Account is divided into three areas; the account information and two navigational zones; the navigation bar and main frame.  The buttons the left side of the page are referred to as the navigation bar. The buttons are:

  • Inbox (received faxes)
  • Filing Cabinet (online storage for faxes, documents, photographs and more)
  • Send (send a fax or email a link to a file to a recipient)
  • Tracking (tracking status for sent and received faxes, scheduled faxes and emailed links to file)
  • Account Info (account profile, preference, cover sheet, and billing)
  • File Search (search for a file stored in your account. )
  • Address Book (store your contact's fax numbers and email addresses)

 The Account Information is located in the upper left corner of your account. After you login to your account you are able to view the Information and links:

  • Fax number (Your assigned fax number)
  • Account Pages (Remaining pages that were included with your subscription. Account pages are used for sending and receiving faxes. This number counts down to show remaining fax pages)
  • Local Incoming Pages (Remaining pages used for incoming fax if you have a non toll-free fax number also referred to as a local number on your account)
  • Fax page Credit (Additional purchase for fax pages when you run out of account or local incoming pages or if you are sending an international faxing. The credit is listed as a dollar amount. and pages are deducted at 10 cents a page for US and Canada. International faxing has a different per page rate by country)
  • Add Credit Link (Manual purchase for fax page credit. Your account purchases fax page credit as needed when you run out of pages or are faxing internationall. You do not typically manually purchase fax page credit)
  • Storage Usage (Percentage of storage used for files stored in your Filing Cabinet. Does not include incoming faxes in your Inbox. The Filing Cabinet is additional  online storage for files your wish to store in your account )

 

TrustFax Interface

The main frame will display the contents for the button selected from the navigation bar. Within the main frame, there will be a toolbar  or tabs that are specific to the page that you are accessing.